01 · Legal
Legal Assistant
Supported legal counsel with case files, contracts and bilingual correspondence. Handled sensitive documents with strict confidentiality.
Business Administration Apprenticeship Degree with over 10 years of experience across international organisations, university hospital and legal affairs.
ABOUT ME
01 · Legal
Supported legal counsel with case files, contracts and bilingual correspondence. Handled sensitive documents with strict confidentiality.
02 · Healthcare
Coordinated schedules for medical staff, managed patient documentation and supported cross-department communication in French & English.
03 · Corporate
Provided executive assistance in a fast-paced international setting. Travel, meetings, reporting, billing & invoicing, and bilingual liaison work.
01 — Trajectory
General administrative tasks and database updates. Management of travel reimbursement requests. Preparation of invitation letters and visa applications. Sale of CMS souvenirs and cash handling. Secretariat of CMS (Compact Muon Solenoid).
General administrative tasks and secretariat of the Blood Transfusion Center and Blood Donation Service. Support to the head nurse responsible for creating schedules; entry of nursing shift schedules. Management of the Head Nurse calendar, organization of meetings and room bookings. Minute-taking during team meetings.
Organized Council sessions, subsidiary bodies, consultative bodies and working groups. Administrative support to the President of the Council and committee members. Coordinated, developed and distributed documents intended for committees.
Telephone and client reception, agenda and meeting organization for partners. Administrative file management, correspondence and mail handling. Billing, accounting and operational support for the law firm.
Reception, telephone, appointments and workflow for a surgical unit. Weekly minutes, on-call schedules for 9 doctors and management of the Professor's secretariat. Drafted reports, discharge letters and organized private-ward surgical admissions.
Incoming/outgoing mail, packages and archiving. Drafted contractual mandates and managed bank confirmation requests. Invoicing, quarterly closings and coordination of internal & client events.
Check-in and check-out for an international clientele. Weekend breakfast service. Kept the reservation schedule up to date.
Liaison between agents and management; staff scheduling. Coached and trained staff; organized internal competitions. Managed promotions via email, SMS and VIP customer service.
Delivered multilingual customer support via phone, live chat, email and SMS. Assisted players with account registration, login issues and KYC verification. Supported players with promotions, bonuses and VIP services. Maintained high customer satisfaction while ensuring regulatory compliance.
Telephone and mail management. Preparation of customer insurance reports for reimbursement.
01b — Additional Experience
Equine Care & Holistic Facilitator
01.2024 — 03.2024
Cloakroom Hostess
01.2019 (1 week)
Reception & Access Control Hostess
05.2019 (1 week)
Reception & Access Control Hostess
03.2019 (1 week)
Waitress & Multi-skilled Service Agent
06.2018 — 09.2018
Sales Assistant — Watch Retail
11.2012 — 07.2013
02 — Languages
Microsoft Office - Word, Excel, PowerPoint, Outlook · Social networks
03 — Education
2019 — 2022
Geneva
2016
Penn Foster
Oriental dance & ballet · Yoga, meditation, horse therapy Volunteer experience with the Lone Soldiers programme and the Ethiopian National Project in Jerusalem, 2016